Services

We listen to your needs and help find the combination of capabilities best suited to meet your business goals.

 
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Air Freight Forwarding

Connect to global markets with the ease of doing business locally. The service coverage of FedEx Logistics encompasses Asia, Oceania, North and South America, Europe, the Middle East, the Indian Subcontinent and Africa.

Maximise flexibility and efficiency while minimising costs and transit times with reliable, end-to-end services and support, including:

  • Regional gateway options globally

  • Multiple daily flights and carriers

  • Contractual relationships with dozens of air carriers, including FedEx Express

  • Online shipment tracking and visibility with My Global Trade Data

Maximise Your Choices

Whether you want flexibility, faster transit times or faster speed-to-market, you have the shipping solutions to optimise your global trade. With the global FedEx Logistics network, you can mix and match gateway options, tracking and reporting tools and consolidation methods to best suit the needs and priorities of your business.

Customise your international airfreight program with our portfolio of services, including:

  • Door-to-door service and price options

    • Standard Air Service: Airport-to-airport in 3–5 business days  

    • Premium Air Service: Airport-to-airport in 1–3 business days

    • Fedex® International Direct Distribution Air Solutions:Door-to-door in 3–10 business days

  • Charters and special project cargo-handling service (out of gauge, large equipment, vehicles and more)

  • Competitive deferred-airfreight service

  • Assistance with international document preparation and presentation

  • Shipment-level order management with Global Order Logistics

  • Full-service packaging and crating options for all cargo sizes

  • Flexible cross-dock and distribution service options

Whatever your requirements, our experts and professionals are ready to route your goods to or from almost any point on the globe.

You have access to an international network of FedEx offices and customs brokers to help facilitate clearance and regulatory compliance requirements and keep your supply chain running smoothly. Once cleared, your shipments are handled by premium carriers with routes that are safe, secure and compliant.

Ocean Freight Forwarding

Simplify your global trade with ocean shipping that is tailored to fit your supply chain. Each of our ocean services can be customised for your product, schedule and pickup and delivery preferences.

FedEx International Direct Economy Ocean

Flexible service to expand the reach of your business worldwide, including options such as:

  • Customisable final delivery options

  • A range of service options:

    • Door-to-door

    • Door-to-port

    • Port-to-door

    • Port-to-port

  • Export documentation preparation

  • Customs brokerage

  • Consolidation to reduce costs for LCL shipments

  • Online tracking tools

FedEx International Direct Priority Ocean

Reliable delivery to select North American ports from origins in Oceania and Europe, including options such as:

  • Delivery for LCL shipments via FedEx Freight

  • Delivery for FCL shipments via the preferred carrier portfolio of FedEx Logistics

  • Door-to-door and port-to-door service options

  • Customs brokerage

  • Consolidation to reduce costs for LCL shipments

  • Online tracking tools

FedEx International Direct Distribution Ocean

End-to-end, speed-to-market shipping solution to destinations in the U.S. and Canada, Oceania, the Middle East, the Indian Subcontinent and Europe, with options including:

  • Expedited delivery

  • Door-to-door and port-to-door service options

  • Customs brokerage

  • Consolidation to reduce costs for LCL shipments

  • Online tracking tools

Customisable Options

Your special considerations are our specialty. Options are available to accommodate the size, special contents and destination of your shipments. From liquid bulk shipments to oversized cargo with onboard cranes, we are ready for almost anything.

  • Full-container loads (FCL)

  • Less-than-container loads (LCL)

  • Dry or liquid bulk shipments

  • Full or partial vessel charters, including heavy-lift cranes or on-board cranes to handle heavy shipments to smaller ports

  • Cargo consolidation programs to importers and exporters who purchase from multiple vendors in a single region

Customs Brokerage

What Make Us Different

The FedEx brand is your assurance that we have the comprehensive and reliable infrastructure in place to secure fast and compliant customs clearance anywhere and anytime you need it.

Customs brokerage solutions from FedEx Logistics are tailored to meet your needs. We take the time to learn about the unique service requirements of our customers. We then work to develop the most effective solution to meet those needs.

Personalised service from a large organisation:

  • Single point of contact available

  • Dedicated customer service team

  • Centralised entry management


Service

Features

  • Extensive geographic coverage; physical presence at major air and ocean ports of entry

  • Consistent import clearance process using a single platform common to all ports

  • Fully automated systems

  • Multi-layer quality controls to aid compliance

  • Ability to bundle with FedEx transportation services and advance security filings

Benefits

  • Customs brokerage experts on location and available to represent you

  • Service at any port that is reliable and predictable

  • Paperless solutions can save you money and protect the environment

  • Quality controls help you meet your Importer of Record responsibilities

  • Bundled solutions reduce your overall costs


Systems

Features

  • In-house production system designed and maintained by FedEx Logistics

  • Extensive product database and online SOP

  • 100% system redundancy

  • Full EDI capabilities

  • Complete online visibility through My Global Trade Data

Benefits

  • System is adaptable to meet your requirements

  • Universal profile allows your account to be handled consistently at all ports

  • Entries are accurate and processed in compliance with your instructions

  • EDI integration improves efficiency and reduces operating costs

  • My Global Trade Data provides entry alerts, access to entry documents and comprehensive brokerage reporting, along with the ability to prepare forms and update your product database


People

Features

  • Licensed/Qualified professionals and Certified Customs Specialists (CCS)

  • Extensive industry participation on trade committees and customs associations

  • Independent auditors and regulatory compliance experts

  • Trade and Customs Advisory Services (TCAS)

Benefits

  • Customs brokerage professionals are knowledgeable, experienced and well-equipped to service your needs

  • Industry participation provides knowledge and expertise on local/national issues important to you

  • Relentless focus on compliance to help you exercise reasonable care

  • TCAS provides access to a comprehensive suite of consulting services:

    • Import and export advisory services

    • Importer Self Assessment (ISA) certification

    • Customs-Trade Partnership Against Terrorism (C-TPAT)

    • Product classification