Customs Brokerage

What Make Us Different

The FedEx brand is your assurance that we have the comprehensive and reliable infrastructure in place to secure fast and compliant customs clearance anywhere and anytime you need it.

Customs brokerage solutions from FedEx Logistics are tailored to meet your needs. We take the time to learn about the unique service requirements of our customers. We then work to develop the most effective solution to meet those needs.

Personalised service from a large organisation:

  • Single point of contact available

  • Dedicated customer service team

  • Centralised entry management


Service

Features

  • Extensive geographic coverage; physical presence at major air and ocean ports of entry

  • Consistent import clearance process using a single platform common to all ports

  • Fully automated systems

  • Multi-layer quality controls to aid compliance

  • Ability to bundle with FedEx transportation services and advance security filings

Benefits

  • Customs brokerage experts on location and available to represent you

  • Service at any port that is reliable and predictable

  • Paperless solutions can save you money and protect the environment

  • Quality controls help you meet your Importer of Record responsibilities

  • Bundled solutions reduce your overall costs


Systems

Features

  • In-house production system designed and maintained by FedEx Logistics

  • Extensive product database and online SOP

  • 100% system redundancy

  • Full EDI capabilities

  • Complete online visibility through My Global Trade Data

Benefits

  • System is adaptable to meet your requirements

  • Universal profile allows your account to be handled consistently at all ports

  • Entries are accurate and processed in compliance with your instructions

  • EDI integration improves efficiency and reduces operating costs

  • My Global Trade Data provides entry alerts, access to entry documents and comprehensive brokerage reporting, along with the ability to prepare forms and update your product database


People

Features

  • Licensed/Qualified professionals and Certified Customs Specialists (CCS)

  • Extensive industry participation on trade committees and customs associations

  • Independent auditors and regulatory compliance experts

  • Trade and Customs Advisory Services (TCAS)

Benefits

  • Customs brokerage professionals are knowledgeable, experienced and well-equipped to service your needs

  • Industry participation provides knowledge and expertise on local/national issues important to you

  • Relentless focus on compliance to help you exercise reasonable care

  • TCAS provides access to a comprehensive suite of consulting services:

    • Import and export advisory services

    • Importer Self Assessment (ISA) certification

    • Customs-Trade Partnership Against Terrorism (C-TPAT)

    • Product classification